GOLFTV Help Centre home page
Contact Us
  1. GOLFTV
  2. TROUBLESHOOT & RESOLVE ISSUES

TROUBLESHOOT & RESOLVE ISSUES

Fix problems and troubleshooting guides

Picture and sound

  • Live feed is skipping
  • On Demand videos unavailable
  • I can’t login. What can I do?

Error messages

  • Sorry, this video isn't working. Please check your internet connection and try again. (DT001)
  • Sorry, this video isn't working. This might be because it's not available in your region. (DT002)
  • Sorry, this video has corrupt data. Please try a different video. (DT003)
  • Sorry, you need to restart the video stream. Please close the player and reopen it. (DT004)
  • Please close any other browsers or apps you have running. (DT006)
  • Please check your internet connection and try again. (DT007)
GOLFTV
Dansk Deutsch Español Español (Latinoamérica) Français Italiano 日本語 Norsk ไทย